Legal
Privacy Policy
Last updated: July 2026
Catalyst Healing Practice is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information is collected, how it is used, how it is stored and your rights regarding your personal data.
By using this website or contacting Catalyst Healing Practice, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Catalyst Healing Practice provides Emotion Code sessions designed to support emotional wellbeing for both people and animals.
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Catalyst Healing Practice
Email: joanna@catalysthealingpractice.co.uk
Website: www.catalysthealingpractice.co.uk
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
- your name;
- your email address;
- your telephone number (if provided);
- information included in your enquiry or booking request;
- information necessary to arrange and manage your appointments.
If you choose to proceed with Emotion Code sessions, additional information relevant to your sessions may also be collected.
3. How Your Information Is Used
Your personal information is used to:
- respond to enquiries;
- arrange and manage appointments;
- communicate with you regarding your sessions;
- process payments where applicable;
- maintain appropriate business records;
- comply with legal obligations.
Your personal information will never be sold or shared with third parties for marketing purposes.
4. Lawful Basis for Processing
Your personal information is processed under one or more of the following lawful bases:
- your consent;
- the performance of a contract (providing the services you have requested);
- legitimate business interests;
- compliance with legal obligations.
5. How Your Information Is Stored
Reasonable measures are taken to protect your personal information against unauthorised access, loss, misuse or disclosure.
Information is stored securely using appropriate electronic and administrative safeguards.
Although every reasonable effort is made to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. How Long Information Is Retained
Personal information is retained only for as long as necessary to:
- provide the requested services;
- maintain appropriate business records;
- comply with legal, accounting or tax obligations.
Once information is no longer required, it will be securely deleted.
7. Cookies
This website may use cookies to improve your browsing experience and to understand how visitors use the website.
Where required, a cookie banner will request your consent before non-essential cookies are used.
You can disable cookies through your browser settings at any time.
8. Third-Party Services
Catalyst Healing Practice may use trusted third-party providers to support the running of the business, including:
- website hosting services;
- payment providers (PayPal);
- website analytics;
- email services.
These providers process personal information in accordance with their own privacy policies.
9. Your Rights
Under UK data protection law, you have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of your personal information where appropriate;
- request restriction of processing;
- object to certain processing activities;
- request a copy of the personal information held about you.
Requests can be made by contacting Catalyst Healing Practice using the details provided above.
10. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page together with the updated revision date.
11. Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Catalyst Healing Practice
Email: joanna@catalysthealingpractice.co.uk
Website: www.catalysthealingpractice.co.uk